Frequently Asked Questions

Answers for an Intentional Home

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Made-to-Order Timelines

Product Care & Longevity

Shipping & Packaging

Returns & Exchanges Policy

We offer transparent, flat-rate shipping across Canada and to select international locations. All items are carefully packaged in recyclable materials, reflecting our commitment to sustainable design from our studio to your door.

Every Clara Creative Studio object is thoughtfully crafted on demand in Canada. This process ensures quality and reduces waste. Please allow 3-5 business days for us to create your piece before it is ready to ship.

Our 3D printed objects are designed for daily life. To keep them looking their best, simply clean with warm water and a soft cloth. Avoid direct heat sources to maintain the integrity of the material.

Your satisfaction with our unique objects is important. If you are not entirely happy with your purchase, please contact our studio within 14 days of receiving your order to arrange a return or exchange.

Still Have Questions?

Our studio team is always happy to help. Reach out directly for assistance with custom orders, specific product details, or any other inquiries.